Return & Refund Policy

Effective Date: July 23, 2026

Thank you for shopping with My Store. Your satisfaction is important to us. Please read our Return & Refund Policy carefully before making a purchase.

1. Return Eligibility

We accept returns within 30 days of the delivery date.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or order confirmation is required.

2. Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Final sale or clearance items
• Personalized or custom-made products
• Used, damaged, or washed items (unless received defective)

3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the item. We will arrange a replacement or full refund where applicable.

4. Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

5. Return Shipping

• If the return is due to our error (wrong, damaged, or defective item), we will cover the return shipping costs.
• For all other returns, the customer is responsible for the return shipping costs.

6. Exchanges

We only replace items that are defective, damaged, or incorrectly shipped. If you need an exchange, please contact our customer support.

7. Order Cancellation

Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and must follow the return process after delivery.

8. Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Email: qadirshar675@gmail.com

We appreciate your trust and thank